Privacy Policy

When you call us or fill out a form on our website, we collect the details you give us: your name, phone number, email address, and the service address where you need sewage backup cleanup. We also collect a short description of the problem so our team can arrive prepared.

Like most websites, we automatically collect basic technical information such as your IP address, browser type, device type, and the pages you visit. This helps us keep the site running smoothly and understand which services people are looking for.

We use your contact details to schedule your sewage backup cleanup, send a technician to your property, and follow up after the job is done. If you ask for a quote, we use your information to prepare it and get back to you quickly.

We also use your information to improve our services, respond to questions, and send occasional updates about our cleanup offerings. You can opt out of marketing messages at any time.

Our website uses cookies and similar tracking technologies to remember your preferences and understand how visitors use our site. Cookies are small files stored on your device that help the site function properly.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still call us directly for sewage backup cleanup in Marietta.

We use analytics tools to see how people find our website and which pages are most helpful. These tools collect anonymous data such as page views, time on site, and general location. We use this information to make our website better for customers.

We may also use third-party services for scheduling, mapping, or review management. These providers only receive the information needed to perform their specific function, and we choose providers that respect your privacy.

We do not sell your personal information. We share it only when necessary to complete your sewage backup cleanup, such as with our own technicians or a trusted subcontractor who helps with the job.

We may also share information if required by law, to protect our rights, or to keep our customers and team safe. In those cases, we share only what is needed.

We keep your contact and service information for as long as needed to complete your cleanup, handle any follow-up, and meet our legal and accounting requirements. When we no longer need it, we securely delete or anonymize it.

If you ask us to delete your information, we will do so unless we are required to keep it for legal reasons.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure storage, restricted access for our team, and safe disposal of paper records.

No method of transmission over the internet is completely secure, but we work hard to keep your data safe. If you have concerns, call us and we will answer your questions.

You have the right to ask what personal information we hold about you, request a copy, correct mistakes, or ask us to delete it. You can also opt out of marketing messages at any time.

To exercise any of these rights, contact us using the phone number or email below. We will respond promptly and help you however we can.

Our services are for homeowners and businesses, not children. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, please contact us and we will delete it.

We may update this privacy policy from time to time to reflect changes in our practices or the law. When we do, we will post the new policy on this page with a new effective date.

We encourage you to review this page occasionally. Your continued use of our website or services after changes are posted means you accept the updated policy.